This page will keep you up to date on any problems being experienced by GavTRON.com at this time and in the past. If you have any further questions about a problem area and how it affects you, please feel free to contact customer service. Thank you for your time. If you have any questions, send us an e-mail to customerservice@gavtron.com. We will be glad to help you.

Existing issues

1/16/2004 We do not send virus reports. Do not open if you get one. There is a mass e-mail going around that claims to be from your ISP. It says that your ISP has detected a virus and that you must click a link in order to stop the ISP from closing your account. DO NOT CLICK THE LINK. It is probably either a virus or a scam. Although we are not aware of any of our customers receiving the spoof at this time, a lot of ISPs are reporting this problem and it could happen to our customers too. Please keep in mind that we cannot stop these e-mails. They are coming from someone else. It is similar to trying to stop someone from putting your return address on regular postal mail and sending it out. On a related note, we strongly encourage all of our customers to install anti-virus software and then scan for viruses on a regular basis. Please update your virus definitions on a regular basis since new viruses get launched every day.

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